Sr. Solutions Architect
دوام كامل
في ExtraHop Networks
في
UAE
نُشرت يوم February 19, 2025
تفاصيل الوظيفة
ExtraHop's Solutions Architecture team is very different from many other consulting practices; we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you'll play a critical role in the success of our customers, products, and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.
Key Responsibilities
- Conduct deep technical and business discovery sessions with Fortune 500 customers and develop creative solutions to challenges uncovered.
- Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
- Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
- Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
- Develop customized data analysis to monitor changing technical and business conditions in real-time.
- Create rich data visualizations to aid tactical investigations and realize strategic objectives.
- Design and implement ExtraHop product deployments to maximize time-to-value and ongoing positive technical outcomes.
- Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
- Conduct hands-on learning sessions with key customer personnel.
Required Qualifications and Experience
- Bachelor's degree or equivalent experience in computer science, engineering, or information technology.
- Minimum of 3 years of experience in Information Technology, particularly networking and systems administration.
- Experience in customer-facing positions; excellent interpersonal skills.
- Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols ( SQL, CIFS/NFS, HL7, Memcache, DNS).
- Familiarity with principles of internetworked applications and related technologies ( databases, caching, distributed systems, etc.).
- Independence, motivation, and desire for practice ownership.
- Network (switching, routing; preferable the candidate has a CCNA/JNCIA or Aruba/Meraki equivalent).
- DevOps (Exposure to cloud such as AWS or Azure, or any form of cloud templating such as Terraform, would be highly regarded).
- Security (Proven background working with either firewalls, load balancers, proxy services, SASE providers).
- OffSec (exposure to pentesting tools and methodologies would be highly regarded).
- Technical Writing (open to writing documentation that can propose a point, then describe it in technical terms to a managerial audience).
- Time Management (required to manage one's time, coordinate sessions and upcoming meetings).
- Group Presentation (the ability to present office hours / 90-minute training to groups of 15-20 people would be highly regarded).
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