Operations Executive - Claims (Supporting Hong Kong)

Operations Executive – Claims (Supporting Hong Kong)

We are seeking a talented individual to join our Claims Operations team at Marsh & McLennan Asia Business Services (MMABS) . This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement. Responsibilities:

• Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
• Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards.
• Ensure computed claims settlement and verified reimbursements from insurers are valid.
• Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.
• Interact with stakeholders to ensure proper execution of tasks.
• Prepare claims statistic report on a monthly basis including updating the documentation processes.
• Proactively identify problems with the team or client and provide solutions.
• Participate in project initiatives to improve efficiency and productivity of the department.

What you need to have:

• At least a Bachelor’s degree in any field .
• Entry level are encouraged to apply.
• High Proficiency in using MS Office Application .
• Ability to read and write Traditional/ Simplified Chinese.
• Good work ethics with high level of integrity, detailed oriented, compliant and process driven.

What makes you stand out:

• 1 - 2 years experience in Claims Handling/ Claims Processing role , specifically in General Insurance Policies.
• Good communication and interpersonal skills.
• Willing to learn and take on new challenges.
• Excellent coordination skills and ability to work with multiple stakeholders.

Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #J-18808-Ljbffr