Customer Service Manager Jobs in Saudi Arabia (Feb 2025) - Bayt.com
دوام كامل
في CARE
في
Saudi Arabia
نُشرت يوم February 14, 2025
تفاصيل الوظيفة
Customer Service Manager Jobs in Saudi Arabia
Job summary: The Customer Success Manager (CSM) is a customer -centric individual who collaborates with other employees to ensure customer questions and concerns are addressed. Understand the demand of consumers to provide timely service and solutions. Utilize available resources to offer precise information. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, chat, and social media to address inquiries.
- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Provide accurate, valid, and complete information.
- Work with delivery and customer service teams to address challenges.
- Prepare reports and provide recommendations to senior management.
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