Front Office Executive
تفاصيل الوظيفة
Our client is an international MNC from the Maritime Industry with offices worldwide and looking to hire an : Front Office Executive (based in Noida) ORGANIZATION: We are looking for a skilled and customer-oriented Front Desk Executive. You will be the first point of contact for guests, seafarers, and vendors while ensuring the smooth functioning of front office operations and providing excellent service to all visitors. YOUR RESPONSIBILITIES:
- Oversee and maintain the lobby and front desk area, ensuring it is always neat, clean, and well-organized.
- Manage day-to-day guest interactions and coordinate with the Superintendents for guest refreshments and meals.
- Handle telecommunication systems, transferring calls to the appropriate personnel efficiently.
- Assist seafarers with job applications during direct walk-ins and guide them to the relevant department.
- Make announcements for meetings and emergencies as required.
- Register seafarers' appointments on the company platform and coordinate with the concerned person for follow-up.
- Manage first aid during emergencies and maintain adequate stock of basic medicines for employees.
- Support the Head-Administration and team during key functions and festivals.
- Handle room bookings for visitors and management team.
- Bachelor’s degree in any field.
- Minimum 3 years of experience in a front desk or administrative role.
- Excellent communication and interpersonal skills with ability to interact with any level of stakeholders.
- Strong organizational skills with attention to detail, particularly in managing multiple tasks and deadlines.
- Proficient in operating EPBAX and PA systems.
- A customer-service mindset with attention to detail.
- Proficiency in MS Office and familiarity with software/ERP systems is a plus.
- Join an international and leading MNC in the industry.
- A dynamic, fast-paced, and supportive work environment.
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