OFFICER - ADMINISTRATION SUPPORT

GF1567 - OFFICER - ADMINISTRATION SUPPORT (HR OPERATIONS)

Company : Gulf Air Group Division : Human Resources Location : [Location] Department : Human Resources Closing Date : 05-Feb-2025

MAIN OBJECTIVE

The officer – HR Administration will play a crucial role in overseeing and managing the day-to-day operations of the HR department. The role will be responsible for ensuring the efficient and effective delivery of HR services, processes, and programs that support the organization's overall goals and objectives.

MAIN DUTIES

1. HR Operations Management
   • Propose HR policies, procedures, and programs that align with the organization's goals and comply with applicable laws and regulations.
   • Manage HR operations, including employee lifecycle processes and requests (salary certificate, reference letter, employment letter, embassy letter, etc.).
   • Ensure accurate and timely HR data management and reporting, leveraging HR information systems (HRIS) or other relevant tools.
   • Maintain up-to-date employee records within the system, covering educational certifications, valid identifications, dependent details, marriage certification, etc.
   • Confirm Cabin Crew and Pilot leave requests and information is up to date through AIMS to streamline business operations.
   • Certify the employee employment contract expiry information and renewal process is conducted on time and effectively.
   • Oversee the issuance of joining, annual leave, and repatriation tickets for expatriate employees as per current Policy and Procedures.
   • Review and approve HR Admin forms such as PTN (Personal Transfer Notification) requests, Promotion Letters, etc., for all staff.
   • Review and clarify reporting line amendment requests within the organization.
   • Approve employee ID Card requests and enrollment of card, Finger Print.
2. Off Boarding Process
   • Ensure all exit formalities are conducted, including completion and sign-off of the system deregistration, repatriation for expatriates, and clearance of Training Bonds.
   • Ensure Company ID Cards, Airport Passes, and Medical Insurance Cards are returned.
   • Capture and calculate the Final Settlement of the employee, obtaining necessary approvals/signatures for processing and completion of the employee's personal file.
   • Conduct exit interviews based on business requirements when necessary.
   • Review and approve final settlement TRAF (Tender Request Approval Form) requests.
3. Shift Roaster / Pattern
   • Create, ensure, and maintain the shift pattern in Oracle HRMS System.
   • Oversee any technical or communication issues that may arise.
   • Assign new joiners in the appropriate shift roaster.
   • Review the Shift Allowance Reconciliation Report to ensure no gaps within the process.
   • Update the shift pattern due to changes and business requirements.
   • Ensure all processes, requests, and inquiries within Gulf Air outstation are communicated and closed in a timely manner.
   • Resolve any issues raised by the team.
   • Review the monthly absenteeism report for accuracy and timeliness.
   • Follow up and clear staff attendance with the employee by Admin Team.
   • Ensure proper documentation and record-keeping to meet legal and audit requirements.
   • Continuously evaluate HR processes to enhance efficiency, effectiveness, and employee experience.
   • Oversee adjustments of leave balances, OT, DOIL (Days Off In Lieu), Compassion Leave, Marriage Leave, Training Leave, Duty Travel, ATRS, etc.
4. Point of Contact
   • Oversee and sign off on all promotion and pay progression requests processed on the necessary forms.
   • Oversee all Employment Contract Renewals, ensuring accuracy and follow-up on signatures.
   • Attend Employee Relation grievance matters to ensure compliance with laws and regulations.

Education & Experience

Bachelor's degree in Human Resources, Business Administration

About Application Process

If you meet the criteria and are enthusiastic about the role, we welcome your application. To complete the application, you will need the following document(s): #J-18808-Ljbffr