Service Coordinator

At Aveo, you have the opportunity to build genuine connections, nurture belonging and enhance life. The Opportunity A rewarding opportunity exists for a dedicated Service Coordinator to join our team and support the Mountain View Retirement Living community, located in Murwillumbah, NSW. You will be a true 'all-rounder' within the village, providing service to residents and responding to any incidents & queries. You'll be a friendly and reliable team member that enjoys a high level of customer/resident interaction. Our retirement villages are always full of excitement & activities so you will work across the entire community completing different tasks to ensure the operational needs of the village are met. As we roster our communities 24/7, we are looking for someone with flexible work arrangements who can be available to stay in our village overnight and attend to the needs of the community. This is a Casual contract. What We Offer $34.98 /hr including casual loading + relevant Aged Care Award entitlements including penalty rates, overtime and allowances Enjoy a rotating roster with the potential to increase hours to cover annual and sick leave Employee Referral Program, earning you up to $500 Be part of a friendly and supportive team in a wonderful community Further career opportunities and development (develop into an Admin Assistant or Assistant Community Manager and more) Free Employee Assistance Program Your Responsibilities Provide support and coverage to our cafe & kitchen staff to ensure a smooth lunch and/or dinner service Provide general admin and concierge services to residents and assist with any resident requests Be the first responder to any village issues that arise including emergency calls, safety & security issues and providing first aid where needed Coordinate fun, social and inclusive activities for the residents Complete general domestic cleaning of apartments or common areas Be flexible with rostering and shift arrangements as we staff our communities 24 hours a day What You Will Bring Experience in any customer-facing roles highly desired (e.g. hospitality, retail, aged care, cleaning or administration) Current First Aid & CPR Certificate (required or be willing to obtain prior to employment) Current Police Check Certificate (required, but if you do not possess, we can complete for you) Current COVID-19 Vaccinations up-to-date (required) Who We Are As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 90+ diverse communities nationwide.