Relationship Officer - BancTakaful Sales | Dubai, UAE

Relationship Officer - BancTakaful Sales

Dubai Islamic Bank, Dubai, United Arab Emirates Job Description To source business for all Takaful products from potential customers in order to achieve the assigned targets. Key Responsibilities:

1. Sell BancTakaful products to achieve assigned targets.
2. Identify potential clients through database, follow up leads and telephone/personal contacts, cold calls, and advise them about the benefits of the bank’s specified products.
3. Clearly communicate all charges/terms and conditions related to products to clients.
4. Analyze documents submitted by customers, ensuring all checklist formalities and documentation are in line with SOP manuals and SLAs.
5. Ensure cross-selling of BancTakaful products to existing customers.
6. Prepare regular sales reports and provide market, customer, and competitor information and feedback to management to facilitate decision making.
7. Maintain effective business relationships with clients to enhance the customer service image of the bank.
8. Attend various training and learning programs to close skill gaps and ensure proper awareness about the products.
9. Ensure all ethical sales processes and procedures are executed while selling in line with Sharia standards and guidelines, ensuring products are sold according to appropriateness and realistic customer income suitability/needs.
10. Maintain a high level of portfolio credit quality across sales activities.

All the above accountabilities include but are not limited to any additional/new tasks or responsibilities assigned by the line manager. Minimum Requirements: Diploma (Bachelor’s degree preferred). Minimum 2-3 years of BancTakaful sales experience. #J-18808-Ljbffr