Operations Manager - Maintenance and Specialized

دوام كامل في Justlife.com في UAE

نُشرت يوم February 8, 2025

تفاصيل الوظيفة

Operations Manager - Maintenance and Specialized Justlife.com

What we expect from you: • Team Creation & Management:

Lead recruitment efforts to build a highly skilled, motivated, and efficient team
Provide strong leadership to a diverse team, fostering a positive and productive work environment
Create monthly KPIs and prepare quarterly forecasting of the business

• Training & Development:

Design and implement comprehensive training programs to enhance the skills and knowledge of team members
Focus on innovation and continuous improvement in service delivery methods and techniques
Provide ongoing development opportunities, ensuring staff remain engaged and up-to-date with industry advancements

• Operational Oversight & Process Optimization:

Oversee the day-to-day operations of the teams, ensuring smooth and efficient functioning
Identify and implement process improvements to optimize workflow, reduce waste, and enhance productivity

• Quality Management:

Maintain high standards of service quality, ensuring all services meet or exceed customer expectations and company standards
Implement quality assurance measures and address performance issues to ensure consistent excellence

• Procurement & Resource Management:

Manage the procurement process for all necessary equipment and supplies, ensuring the team has access to high-quality, reliable tools
Oversee the maintenance and upkeep of machinery and equipment to ensure operational efficiency
Allocate resources effectively, including manpower, equipment, and supplies, to meet operational needs

• Stakeholder Liaison:

Act as the primary point of contact between the technical team and internal stakeholders, ensuring effective communication and collaboration
Work closely with senior management to align operations with the company’s strategic goals

• Customer Service & Issue Resolution:

Prioritize customer satisfaction by maintaining open lines of communication and swiftly addressing escalated concerns
Develop strategies to improve customer retention and enhance the customer experience

• Budgeting & Cost Control:

Develop and manage the department’s budget, ensuring cost control measures are in place while maintaining high service quality
Collaborate with finance and senior management to maximize profitability and operational efficiency

• Health & Safety Compliance:

Ensure strict adherence to health and safety regulations, creating a safe working environment for all team members
Implement safety protocols and conduct regular audits to identify and mitigate risks

• Performance Monitoring & Reporting:

Regularly assess operational performance using data-driven insights to identify areas for improvement
Prepare and present periodic reports to senior management on key operational metrics and performance indicators

• Compliance & Legal Adherence:

Ensure the team operates in compliance with all relevant laws, regulations, and industry standards
Address any compliance issues promptly and effectively

What we are looking for:

Proven experience in operations management, preferably in maintenance and specialized cleaning (e.g., Furniture Cleaning and Deep Cleaning) in a fast-paced startup environment
Strong leadership skills with the ability to manage, motivate, and develop a team of blue-collar employees
Excellent organizational and problem-solving abilities
Strong understanding of quality management systems and process optimization techniques
Proficient in budget management, cost control, and financial oversight
Experience in procurement and resource allocation
Exceptional communication skills, with the ability to liaise effectively with stakeholders at all levels
Familiarity with health and safety regulations and compliance requirements
Data-driven with the ability to analyze performance metrics and implement improvements

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الشركة المعلنة عن الوظيفة

Justlife.com

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Operations Manager - Maintenance and Specialized

تفاصيل الوظيفة

Operations Manager - Maintenance and Specialized Justlife.com

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الشركة المعلنة عن الوظيفة

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الصفحة الرئيسية الإمارات العربية المتحدة Operations Manager - Maintenance and Specialized

الصفحة الرئيسية الإمارات العربية المتحدة Operations Manager - Maintenance and Specialized

Operations Manager - Maintenance and Specialized

تفاصيل الوظيفة

Operations Manager - Maintenance and Specialized Justlife.com

Apply safely

الشركة المعلنة عن الوظيفة

Justlife.com

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