Sales Head SMB Retail Corporate

Job Title: Sales Head SMB/ Retail / Corporate Job Purpose: Responsible for leading and guiding a team of sales people in the organization. Set sales goals, build a sales plan, analyze data, assign sales training and sales territories, and mentor the members of the sales team. Maintenance of partner and vendor relationships. Job Responsibilities: Customer related:

1. Building and maintaining strong relationships with clients/partners through regular engagement like sales workshops, seminars, and playing an active role in industry organizations.
2. Addressing partner concerns on priority and ensuring customer satisfaction.
3. Supporting customers for sell-out strategies and keeping them updated on product availability, pricing, incoming and tentative stocks.

1. Identify and develop new markets/services/products for growth and increasing the profitability of business.
2. Strategize, define, and implement regional sales plans for short and long-term objectives.
3. Network with vendors, customers, and competitors through regular visits to understand and monitor brand trends and market forecasts for business opportunities/challenges.
4. Conceptualize events, plans, and engagements along with the marketing team to attain the objectives set by vendors and partners.
5. Stay updated about the partner community and identify possible weak and strong links in the value chain.
6. Analyze regional market trends and discover new opportunities for growth.
7. Meet organizational/departmental goals and KPIs.
8. Attend vendor/partner events, seminars, and key meetings.
9. Manage credit parameters with partners through internal team cohesion with all relevant departments, as credit is a vital parameter.

1. Maintain reports on sell-out and stock-on-hand of partners.
2. Monitor payment and debit reconciliation, over dues, debit clearance, credit notes, and zero bad debt.
3. Work with different stakeholders to ensure seamless flow of transactions and reengineer processes to uphold the interests of all parties.

1. Take responsibility for and drive team performance.
2. Work with account management plans with sales account managers.
3. Motivate, mentor, and coach team members on performance and individual growth areas.

• Customer Centricity 4
• Learning Agility 2
• Decision Making 4
• Business Acumen 4
• Negotiation Skills 4
• Analytic Thinking 4
• Financial Acumen 4
• Leadership Skills 3