Sr. Technical Account Manager, Strategic Industries - Financial Services

دوام كامل في Amazon في Saudi Arabia

نُشرت يوم February 5, 2025

تفاصيل الوظيفة

Sr. Technical Account Manager, Strategic Industries - Financial Services

Job ID: 2841331 | Amazon Web Services Singapore Private Limited At AWS Enterprise Support, we’re looking for a Sr Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless, and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals. As we continue to rapidly expand AWS’s Enterprise Support organization, you’ll have plenty of opportunities to develop your technical, consulting, operational, and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and active support to achieve AWS certifications. This role is within our Strategic Industries team, responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. We're looking for someone with experience in the Financial Services domain to help our customers achieve operational excellence on AWS at scale. You’ll provide strategic guidance to customers on the implementation and operations of AWS Services, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of AWS. The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us!

Key Job Responsibilities

You’ll build solutions, provide technical guidance, and advocate for the customer.
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
Develop trusting relationships with customers, understanding their business needs and technical challenges.
Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management.
Consult with a range of partners from developers through to C-suite executives.
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning.
As part of a wider Enterprise Support team, provide post-sales, consultative expertise.
Solve a variety of problems across different customers as they migrate their workloads to the cloud.
Uplift customer capabilities by running workshops, brown bag sessions, etc.

A Day in the Life

As a trusted advisor, you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

About the Team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

BASIC QUALIFICATIONS

10+ years of design/implementation/operations/consulting with distributed applications experience.
10+ years of technical engineering experience.
Bachelor's degree.
Experience in an internal enterprise or external customer-facing environment as a technical lead.

PREFERRED QUALIFICATIONS

Knowledge of cloud-based architecture, cloud services, and experience in customer-facing roles.
Experience with AWS services or other cloud offerings.
Experience in an external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences.
Experience with operational parameters and troubleshooting for four (4) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr

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Sr. Technical Account Manager, Strategic Industries - Financial Services

تفاصيل الوظيفة

Sr. Technical Account Manager, Strategic Industries - Financial Services

Key Job Responsibilities

A Day in the Life

About the Team

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Apply safely

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الصفحة الرئيسية المملكة العربية السعودية Sr. Technical Account Manager, Strategic Industries - Financial Services

الصفحة الرئيسية المملكة العربية السعودية Sr. Technical Account Manager, Strategic Industries - Financial Services

Sr. Technical Account Manager, Strategic Industries - Financial Services

تفاصيل الوظيفة

Sr. Technical Account Manager, Strategic Industries - Financial Services

Key Job Responsibilities

A Day in the Life

About the Team

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Apply safely

الشركة المعلنة عن الوظيفة

Amazon

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