Van Cleef & Arpels Client Analyst
دوام كامل
في Jaeger Lecoultre Van Cleef & Arpels
في
Japan
نُشرت يوم February 4, 2025
تفاصيل الوظيفة
Are you a good match?
- Do you have analytical skills and logical thinking skills to analyze client, sales, and marketing data?
- Are you able to simplify things for a wider audience and clarify key findings and actions?
- Do you have skills in Excel, and any BI tools?
- Do you have an understanding of the retail business (luxury retail brand or similar is a plus)?
- Do you enjoy working cross-functionally and proactively with motivation and agility?
- Are you sensitive to details?
- Do you have native Japanese & business level English?
- You will manage ad-hoc analysis requests and develop weekly/monthly reports in order to increase client knowledge at the office and boutiques by segmenting databases and translating data insights into predictive purchase behaviour, maximizing commercial opportunities.
- You will measure performance results/progress on CRM, Client Experience and Clientelling programs that drive client engagement, recruitment, upgrade and loyalty.
- You will provide Clientelling-related KPIs to boutiques and use data driven insights for better client targeting selection in all CRM/Client Experience/Clientelling activities.
- You will manage client database to improve data accuracy and quality, resolve various data issues, and manage client consolidation, modification, and deletion process.
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