Credit Supervisor
دوام كامل
في Rotana Hotels & Resorts
في
Qatar
نُشرت يوم February 2, 2025
تفاصيل الوظيفة
Job Description We are currently seeking passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. Position: Credit Supervisor As a Credit Supervisor, you are responsible for assisting the Credit Manager in running the Credit Department smoothly and effectively, in compliance with all policies. Your role will include key responsibilities such as:
- Examine all credit demands originating through the hotel department for credit customers.
- Supervise Accounts Receivable activities in terms of billings, payment postings, and internal follow-ups.
- Follow up on collections of Accounts Receivable, taking all necessary actions to secure timely payment and emphasizing overdue amounts.
- Ensure that necessary information regarding overdue accounts is supplied to the Credit Manager periodically.
- Respond to guest and credit card queries and account disputes.
- Review guest ledger high balances and make necessary follow-ups with Front Office to secure additional credit information or obtain immediate settlement.
- Organize global billings for conventions, seminars, and groups to ensure that all services are charged according to the agreement.
- Control the advance deposits account and ensure that credits are applied properly or refunded if not used.
- Understanding Hotel Operations
- Teamwork
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Effective Communication
- Adaptability
- Customer Focus
- Driving for Results
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