Live Chat Agent (Turkish Speaker)
دوام كامل
في Wonder Travel
في
Egypt
نُشرت يوم February 1, 2025
تفاصيل الوظيفة
Job Description
Position: Live Chat Agent (Turkish Speaker) Location: Maadi - Cairo, Egypt Company: [ Wonder Travel ] Type: [ Full-Time | On-Site ] Shifts: [ Rotational Shifts 8 Hours Per Day 6 Days Per Week ] Responsibilities:- Respond to customer inquiries via live chat, email, or other messaging platforms in Turkish.
- Provide timely and accurate information regarding our products and services.
- Resolve customer issues and complaints, escalating when necessary.
- Maintain a positive, empathetic, and professional attitude in every interaction.
- Collaborate with other team members to ensure customer satisfaction.
- Monitor and follow up on open cases to ensure all issues are resolved.
Job Requirements
Requirements:- Fluent in Turkish (both written and spoken).
- Excellent communication skills and a friendly tone.
- Previous customer service experience is a plus.
- Ability to work independently and manage time effectively.
- Strong problem-solving skills and the ability to think on your feet.
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