Public Area Team Leader

Job Description - Public Area Team Leader (HOT0B0PR)

Job Number:

HOT0B0PR

Work Locations

Doubletree by Hilton Putrajaya 2, Jalan P55, Presint 5, 62200 Putrajaya, Malaysia The Public Area Team Leader supervises groups of Cleaners to maintain high cleaning standards of the Public Area within the hotel premises and ensure that all equipment is functional in line with Hilton and the hotel policies and procedures. What will I be doing?

1. Distribute assignments to Public Area Attendants on duty.
2. Inspect the entire public area in sequence.
3. Ensure proper cleaning and vacuuming is carried out in the restaurant outlets, function rooms, lobbies and restrooms.
4. Report any damage of carpet or furniture, etc. for immediate repairs and follow up on urgent repairs.
5. Check that all equipment is functional, clean and properly stored.
6. Check all restrooms frequently to keep up a hygienic standard.
7. Ensure the cleanliness and hygiene of the corresponding areas and adequate staff are assigned to VIP functions.
8. Check the backstairs to assure that cleanliness is maintained.
9. Train and supervise employees on the proper use of chemicals.
10. Ensure that flowers and plants are in good condition, acting according to procedures when there are issues and informing the suppliers to change them when needed.
11. Ensure that the Public Area’s storeroom is clean, chemicals and tools are prepared well.
12. Check Public Area team members’ grooming, personal hygiene and appearance.
13. Assist with the preparation of team members’ duty rosters.
14. Assist with team members’ trainings and development, supervising their performance.
15. Record the daily attendance of public area’s team members.
16. Maintain good communication with other departments.
17. Deliver high quality service to guests.
18. Adhere to hotel cleaning and maintenance programs, maintaining a clean work area.
19. Carry out any other reasonable duties and responsibilities as assigned.
20. Adhere by the hotel’s policies and procedures, Hilton code of business conduct and the hotel’s team member handbook, security and emergency policies and procedures.

What are we looking for?

1. Minimum of 2 years as a Public Area Attendant.
2. English literate to meet business needs.
3. Good knowledge of public area operations.
4. Effectively understand and utilize resources.
5. Able to lead and guide a small group of subordinates.
6. Good knowledge in using chemicals and cleaning machines.
7. Physically fit, able to work long hours and have good eyesight.
8. Able to supervise others well and possess good communication skills.

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and #J-18808-Ljbffr