الصفحة الرئيسية الإمارات العربية المتحدة Royal Service Agent (Telephone Operator)
الصفحة الرئيسية الإمارات العربية المتحدة Royal Service Agent (Telephone Operator)
Royal Service Agent (Telephone Operator)
تفاصيل الوظيفة
Company Description We are far more than a worldwide leader. We are more than 240,000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences. Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion. Sofitel Dubai The Obelisk Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre.” Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meters of meeting space including one state-of-the-art ballroom ideal for the most sought-after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Front Office Supervisor and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! Job Description The Position To perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards. Key Roles & Responsibilities
- Process all incoming and outgoing calls accurately and courteously.
- Ensure smooth internal telecommunication as per Sofitel Standards.
- Accurately record and control wake-up calls.
- Assist guests with international calls and directory queries.
- Call guests by name whenever possible.
- Page staff member when requested.
- Abide by principles of guest privacy.
- Handle guests requests promptly and report complaints to the Telephone Supervisor.
- Bill call costs.
- Aware of local telephone listings and frequently dialed numbers.
- Strictly abide by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations.
- Advise defects on switchboard equipment to Supervisor.
- Maintain a clean work environment.
- Maintain detailed knowledge of the Hotel’s fire, life and safety system.
- Adhere to OH&S policies and procedures.
- Written and verbal communication skills in English.
- Able to develop rapport with Colleagues and Management staff.
- Ability to work cohesively with co-workers as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Ability to promote positive relations with all hotel guests & patrons.
- Able to exercise good judgment with difficult guests.
- Understanding and ability to work in a multi-cultural environment.
- Secondary Education or relevant qualifications in Hotel Management.
- Minimum 1 year relevant experience preferably in a four or five-star hotel.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Sofitel Dubai Downtown
Similiar Jobs that might interest you
Service Technician 2
Parker Wellbore... Job Description A TRS Technician is responsible for ... Act as trainer for Service Technicians I Prepare delivery tickets ...
UAE - Abu Dhabi 21 أيام مضت
Service Technician 1
Parker Wellbore... Job Description A TRS Technician is responsible ... or Field Service Supervisor. Qualifications ... systems. 1-2 years of ...
UAE - Abu Dhabi 21 أيام مضت
Aviation Fuel Operator
NES Fircroft... Duration: 2 Years Assignment Positions: 2 Just aircraft ... a traditional recruitment service, supporting with everything ...
UAE - Dubai 21 أيام مضت
CNC Programmer & Operator
International Development Company Manpower Supply... all safety protocols are followed. 2.ESSENTIAL DUTIES AND RESPONSIBILITIES To ...
UAE - Abu Dhabi 21 أيام مضت
Testing & Commissioning Supervisor
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Abu Dhabi 21 أيام مضت
Rope Access NDT Technician
Oceaneering... maintenance services, umbilicals, ... required) NDT Technician Inspection using ... ASNT - RT - Level 2 - Radiographic Testing ( ...
UAE - Dubai 21 أيام مضت
RBI Team Lead (Fixed Term - 24 Months)
Oceaneering... Services on Pressure Systems for the allocated assets/sites. These services ... inspection/integrity services, particularly ...
UAE - Abu Dhabi 21 أيام مضت
Rope Access Project Manager
Oceaneering... in offshore oilfield maintenance services, umbilicals, subsea hardware, and ... or work remotely. DESIRED • 2 years in a ...
UAE - Abu Dhabi 21 أيام مضت
Mechanic- CRT
Parker Wellbore... worn parts. Lubricate and service mechanical equipment as specified ... engages vendors to provide services for us. We may ...
الإمارات العربية المتحدة 21 أيام مضت
TRS Administration
Parker Wellbore... aspects of Tubular Running Services operations across the region. ... PW engages vendors to provide services for us. We may ...
UAE - Abu Dhabi 21 أيام مضت
Crew Chief
Parker Wellbore... by supervisor. • Good customer service skills. • Must have the ... PW engages vendors to provide services for us. We may ...
UAE - Abu Dhabi 21 أيام مضت
Senior RBI Engineer (Fixed Term - 24 Months)
Oceaneering... in offshore oilfield maintenance services, umbilicals, subsea hardware, ... Level 1 or 2 Knowledge, Skills, Abilities, ...
UAE - Abu Dhabi 21 أيام مضت
NDT Technician (Fixed Term - 12 Months)
Oceaneering... maintenance services, umbilicals, ... required) • NDT Technician Inspection ... ASNT - RT - Level 2 - Radiographic Testing ( ...
UAE - Dubai 21 أيام مضت
... services on pressure systems for clients across the Middle East. These services ... Inspection/Integrity services • Value- ...
UAE - Dubai 21 أيام مضت
... leader in engineering services for the design, ... business lines - Asset Based Services, Energy Carriers, Offshore Wind ...
الإمارات العربية المتحدة 21 أيام مضت
Electrician
Parker WellboreCompany Description At Parker Wellbore, we pride ourselves on providing safe, efficient, and reliable drilling ...
UAE - Abu Dhabi 21 أيام مضت
Fishing Tool Supervisor
NES Fircroft... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Abu Dhabi 21 أيام مضت
Senior Project Controls Engineer
NES Fircroft... external Project Services requirements). Planning/Scheduling (Provide Project Planning/Scheduling services to ...
UAE - Abu Dhabi 21 أيام مضت
... more than a traditional recruitment service, supporting with everything from securing ...
UAE - Abu Dhabi 21 أيام مضت
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://ae.jooble.org/external/4195955725713587806?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ae&extra_ars_request_id=8193166fd8d2a367d3a8298a07507513