Ground Operations Representative - UAE

دوام كامل في TRELLA في UAE

نُشرت يوم February 1, 2025

تفاصيل الوظيفة

About Us Ready to change the world? We're reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures, and Raed Ventures), we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey! We are innovative problem-solvers on this adventure together. Working at Trella means that you'll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly. Our Purpose At Trella, our Vision is to Empower our Communities to move Economies Forward , and we're doing this by building a digital experience that provides our Shippers, Carriers, and Teams with the right technology and platform that reduces the costs of moving goods. Simply, we're trying to disrupt and reinvent trucking and empower our economies. We have launched from Egypt to Saudi Arabia, Pakistan, and UAE, and are looking to build and expand our footprint across the MENA-P region. About the Role:

Be present for our carriers through their on-boarding process and ensure they are familiar with our flow of work and primary communication channels.
Build a strong relationship with our shipper's facilities.
Build a strong relationship with our carriers.
Data entry onto the Trella platform.
Handle all ground operations such as:
OTP: making sure that carriers are always arriving on time.
Coordination of loads.
Follow up with carriers and collect PODs (Proof of Delivery).
Deliver invoices to our shippers.
Ensure that carriers are meeting the standard requirements and qualifications.

What You'll Do:

Bachelor's Degree.
Minimum of 1-2 years of experience working as an operations representative or in similar positions.
Passion for the service needs of our customers and transportation partners.
Ability to collaborate and work with a highly diverse set of people.
Flexibility in working hours.
Owning a motorcycle or any transportation vehicle.

What You'll Need:

Experience working in one of Forbes Middle East's top 50 most funded start-ups in MENA.
Annual performance review.
Flexible leave policy that supports your work-life balance and personal needs.
Development opportunities in a rapidly growing multinational company.
Support for colleagues to build and grow through Learning & Development initiatives.

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