Team Lead, Sort Center

دوام كامل في Amazon في UAE

نُشرت يوم January 31, 2025

تفاصيل الوظيفة

Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team. Purview of a Team Lead Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements and drive them through completion. Responsibilities include, but are not limited to:

Managing a shift (Day/Night), constantly identifying opportunities to improve team performance and owning associated change management.
Developing and/or referring to performance metrics to drive team performance and business results.
Identifying the business impact of trends and making data-backed decisions.
Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers).
Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
Ability to pull data from numerous databases (using Excel, Access, SQL, and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.

Key job responsibilities:

Defining, building, and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network.
Responsible for hiring, training, and building up a highly motivated workforce for the SC teams, with support from HR and the training team, to meet the operational requirements, and continuously meet the high bar on quality and productivity.
Coordinate with Finance, CS, FC, and Projects team to matters related to SC operations.
Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve performance.
Implement the formal process control and process improvement mechanisms such as Kaizen (six sigma).

A day in the life: Managing the day-to-day floor operations in the shift (Day/Night). Additionally, ensure all standard operating procedures are followed. Monitor all the key metrics. Carry regular audits, follow mechanisms, and ensure to motivate the team to bring maximum efficiency & output on the floor.

BASIC QUALIFICATIONS

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

- Experience in logistics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr

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الشركة المعلنة عن الوظيفة

Amazon

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Team Lead, Sort Center

تفاصيل الوظيفة

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الصفحة الرئيسية الإمارات العربية المتحدة Team Lead, Sort Center

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Team Lead, Sort Center

تفاصيل الوظيفة

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Apply safely

الشركة المعلنة عن الوظيفة

Amazon

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