Customer Service Clerk
تفاصيل الوظيفة
Introduction We are hiring a Customer Service Clerk for our client based in Markham, Ontario. The Customer Service Clerk will be responsible for compiling and analyzing the affiliate information in order to monitor transactions performed by the company, and making the appropriate comparison between amounts recorded and support included for such recording by checking amounts, reviewing details, and reconciling figures. This is a 12-month contract position, with a possibility of extension. This role follows a hybrid work structure which will require the successful candidate to be in office 3 days a week. Responsibilities
- Identify any inconsistency and analyze data so that it can be accurately documented.
- Ensures all monitoring procedures and activities are carried out and documented in accordance with Standard Operating procedures and policies as defined by the Company.
- Monthly data entry of all reportable transactions into the Expense Manager tool (EM) from the various sources: A/P system, reports, and other transactions if any.
- Secures financial information by keeping information confidential.
- Examine and analyze customer accounts,
- Bachelor’s Degree in Finance.
- CCP Designation.
- 3+ years of experience in reconciliation of customer accounts & interactions with customers for collection.
- Experience with accounts receivable and credit.
- In-depth understanding of OTC and exposure to SAP.
- Familiarity with spreadsheets or accounting software and GAAP.
- Strong analytical skills
- Capable of handling multiple priorities
- Intermediate Excel skills required
- Excellent verbal and written communication and presentation skills
- Ability to work under pressure and tight deadlines
- Leadership ability, highly motivated and strong interpersonal skills
- Highly organized
- Strong interpersonal and communication skills.
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