تفاصيل الوظيفة
Key Relationships
- Internal: All employees within Mirage
- External: Suppliers, Tenants, Landlords, staff of Artan Holding and its subsidiaries, Government Authorities
Accountabilities
- Oversee & ensure the functioning of the FM Department.
- Ensure that all properties under MIPC maintenance are maintained in excellent condition at all times.
- Ensure that the management is informed of concerns / issues requiring their attention.
- Ensure HSE Policies & Procedures are adhered to.
- Maintain proper ISO related documentation & due diligence.
- Ensure compliance with local authorities regulations.
- Ensure asset tracking & retirement protocols are adhered to.
Duties and Responsibilities
- Prepare annual budgets, ensure cost-effectiveness, and improve the existing facilities at competitive costs.
- Monitor utility costs and conduct energy analyses to identify opportunities for cost savings or system performance improvements. Ensure upgrades and/or modifications are implemented.
- Ensure that the maintenance team operates its preventive and predictive maintenance programs at optimal costs.
- Oversee building projects, renovations or refurbishments, including handover and commissioning of buildings.
- Provide technical assistance and operational support as required, specifically with respect to environmental conditions, energy utilization, and the basic functions of electrical, FF & FA systems, HVAC systems, plumbing and all related mechanical systems.
- Continually evaluate the effectiveness of maintenance procedures and programs and make changes to improve quality, efficiency and effectiveness.
- Participate in contractor/vendor discussions, purchasing and selling of facility's machinery and equipment as directed.
- Review maintenance and repairs performed by building staff.
- Ensure the management and maintenance of optimal levels of spare parts so that the operational facility does not suffer from work stoppage due to lack of parts.
- Review and approve materials requested by FM team from procurement / stores.
- Ensure that facilities meet government regulations and environmental, health and security standards.
- Prepare daily, weekly and monthly work schedules based on the short and long-range plan. Administer the work order system for properties and ensure work orders are completed on schedule.
- Prepare presentations and reports for Management on budget, expenses, and property performance.
- Recruit, interview, hire, train and evaluate maintenance personnel. Devising and setting up objectives to boost company productivity.
- Monitor and assess staff work performance on an ongoing basis and provide performance feedback as needed. Oversee subordinate staff development activities, including providing/ proposing training as needed.
- Investigate and implement value adds and new initiatives to enhance workplace.
- Review employees' work hours to verify accuracy and approve payroll.
- Respond to tenants' complaints and inquiries tactfully and in a timely manner.
- Any other duties/responsibilities as assigned by GM from time to time based on business requirements.
Skills
- Knowledge of facilities management principles
- Knowledge of financial management
- Knowledge of budgeting and ability to create and manage an approved budget (CAPEX & OPEX)
- Solid commercial awareness
- Ability to read and understand leases and contracts
- Effective written, verbal and listening English communication skills
- Attention to detail and high level of accuracy
- Negotiation skills
- Analytical and problem-solving skills
- Good judgment and decision-making skills
- Conflict resolution management
- Excellent interpersonal skills
- Team management and building skills
- Very effective planning and organizational skills
- Time management and multitasking skills
- Customer service orientation
- Management skills of running an organizational function with proven track record of achieving and/or exceeding functional metrics goals
Language
- English
- Arabic is an advantage
- Well-versed in technical/engineering operations and facilities management best practices
Qualifications
- BSc/BA in facility management or engineering
- Relevant professional qualification (e.g. CFM) will be an advantage
- Registration with Engineering or Project Management Governance Boards / Entities
Experience
- More than 15 years of experience in managing facilities and building maintenance.
- Minimum 8 years of working experience in the Facilities and Maintenance Management area.
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