Quality business partner - qld

Quality Business Partner - (1 x QLD, 1 x VIC) QA Business Partner - 1 FT Permanent role in Queensland & 1 FT Permanent role in VIC Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) and headquartered in Atlanta, Georgia, USA with regional headquarters in Brisbane, Australia and London, UK. We are currently looking for two passionate Quality Business Partners to join our Brisbane & Victorian teams, supporting our operations at RWC & Holman Sites. These roles are pivotal in driving quality assurance, compliance, and continuous improvement across the business. About the role As a Quality Business Partner, you will play a key role in ensuring operational excellence and regulatory compliance by leading Quality Assurance (QA) initiatives. You will work closely with cross-functional teams, providing expert guidance on quality processes, audits, batch release testing, and customer complaints investigations. You will be responsible for driving QA standardisation, fostering a culture of continuous improvement, and supporting teams in maintaining the highest standards of product quality, safety, and compliance. What you will need to do: Lead QA initiatives, ensuring alignment with organisational quality standards. Coach and mentor teams to enhance their understanding of QA principles. Develop and implement robust QA systems to improve efficiency and product quality. Foster strong relationships with site teams to build trust, drive engagement, and maintain compliance with safety, regulatory, and quality requirements. Conduct regular GMP & Gemba walks to monitor quality practices. Implement and oversee ISO 9001 and other regulatory quality systems. Lead internal and external audits, ensuring compliance with relevant standards. Identify and resolve non-conformance issues, implementing corrective actions. Deliver data-driven insights and reports on key quality metrics. Conduct Good Laboratory Practices (GLP) audits, ensuring compliance. Ensure all lab equipment is functioning properly, and calibration schedules are maintained. Monitor and calibrate equipment to maintain accuracy and reliability. Investigate customer complaints, perform thorough Root Cause Analysis (RCA), and prepare actionable reports. Conduct all testing associated with raw materials, finished products, and imports for batch release. Ensure timely product release in SAPQM, adhering to quality standards. Lead and oversee quality improvement projects, ensuring timely completion. About you: Bachelor’s degree in Quality Assurance, Engineering, or a related field. 5+ years of experience in QA, compliance, and process improvement in a manufacturing environment. Expertise in ISO 9001, GMP, GLP, supplier audits, and regulatory compliance. Experience conducting audits, including internal, external, and RCA investigations. Strong analytical skills, with experience in data trending and risk assessment. Proficiency in SAPQM and other quality management systems (desirable). Knowledge of calibration processes and lab equipment maintenance. Strong leadership and collaboration skills, with experience engaging cross-functional teams. Excellent written and verbal communication skills, with the ability to create detailed reports. Lead auditor certification (desirable but not required). #J-18808-Ljbffr