الصفحة الرئيسية قطر GUEST EXPERIENCE AGENT (RESERVATIONS AGENT)
الصفحة الرئيسية قطر GUEST EXPERIENCE AGENT (RESERVATIONS AGENT)
GUEST EXPERIENCE AGENT (RESERVATIONS AGENT)
تفاصيل الوظيفة
GUEST EXPERIENCE AGENT (RESERVATIONS AGENT)
The Ned Doha Doha Competitive Full time Temporary Key Responsibilities- Handle Reservations: Manage incoming reservations through phone, email, and online booking systems.
- Guest Assistance: Provide accurate information about services, rates, and availability to potential and current guests.
- Booking Management: Confirm, modify, and cancel reservations as requested, ensuring accuracy and efficiency.
- Guest Service: Address guest inquiries and resolve issues promptly and professionally.
- Record Keeping: Maintain organized and up-to-date records of reservations and guest details.
- Upselling: Promote additional services and amenities to enhance the guest experience.
- Collaboration: Work closely with other departments, such as front desk and housekeeping, to ensure seamless service delivery.
- A minimum of 1 year experience in a similar role in a luxury background or a Degree/Diploma from Hotel Management
- Excellent interpersonal, written & verbal communication skills
- Proficient in English; Arabic is an asset
- Basic Opera knowledge; computer literate
- Outgoing personality & a can-do approach to assigned tasks
- Attention to detail and ability to multitask in a dynamic environment
- Creative thinker, striving to deliver excellent service to guests
- One of the most iconic places to be and work
- Amazing learning and development program
- Discounted rates at The Ned Doha
- Fantastic career growth opportunities
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الشركة المعلنة عن الوظيفة
The Ned London
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