Records Management Consultant

Consultant, Records Management Apex Systems is a global IT services provider, and our staffing practice has an opening for a Consultant with experience in Records Management, Stakeholder management, and requirements gathering to support enterprise-wide initiatives at our client, a Big Five Bank. Terms: 12 month contract, with potential opportunity to convert to full-time Location: Hybrid, downtown Toronto, 2 days a week in office Overview: The Data & Records Management Office (DRMO) oversees best practices and tools for managing data and records, helping the enterprise achieve goals such as informed decision-making, risk management, accurate reporting, competitive advantage, and clear accountability. Responsibilities:

• Enhance operational processes for the Data & Records Management Program.
• Act as the Subject Matter Expert for governance and control frameworks.
• Advise Senior Records Officers and teams on the Data Management Lifecycle, including identification, retention, preservation, and destruction of records.
• Support compliance monitoring activities and provide management reports.
• Maintain and review Records Management Policy and related standards.
• Identify key stakeholders across various departments and external partners to ensure comprehensive requirements gathering and project alignment.
• Gather and document business requirements to ensure operational efficiency and data integrity.
• Engage with challenging stakeholders to gather requirements and ensure alignment with business goals.
• Coordinate and manage relationships with external teams and vendors.
• Provide consulting to partners and senior leaders on data and records management.
• Create presentations for senior management on program activities and performance.
• Support the development of metadata quality and data management standards.
• Monitor adherence to data policies and standards across the enterprise.
• Lead and participate in data management project deliverables and cross-functional relationships.

• Collaborate with Senior Records Officers, Data Stewards, and internal and external teams.
• Liaise between business units, functional groups, technology teams, and external stakeholders.
• Work with experts in Risk, Compliance, Technology, HR, Legal, Privacy, and Information Security.

• Expertise in records retention, preservation, and destruction.
• Experience in supporting enterprise-wide data governance programs.
• 3-5 years of experience in financial services and/or information governance preferred.

• Enterprise, Governance, Risk, and Compliance experience.
• Records Information Management.
• Strong understanding of Data Life Cycle Management.
• Understanding business requirements and how to translate them to technology.
• Proven experience in stakeholder management and requirements gathering.
• Experience working with external teams and vendors.
• Excellent presentation skills.
• Experience Identifying Key Stakeholders: Has had experience identifying key stakeholders across various departments and external partners to ensure comprehensive requirements gathering and project alignment.
• Experience Securing Stakeholder Buy-In: Has had experience securing stakeholder buy-in by effectively communicating project goals and benefits to ensure alignment and support.
• Experience Bridging the Gap: Has had experience bridging the gap between various departments and external partners to facilitate seamless collaboration and project success.

• ARMA certification.
• Background in Tech Writing.
• Excellent reporting skills.