Supervisor Food & Beverage, Auckland Airport

The Opportunity

Delaware North New Zealand is seeking Food & Beverage Supervisors to join our team at Auckland Airport. In this role you'll manage food and beverage operations that meet financial targets, drive business growth and inspire our team to deliver memorable guest experiences while ensuring operational excellence. ** Our operations are expanding to 24-hour service and we’re seeking FOH Overnight Supervisors. Indicative shift times: 5pm - 3:30am, 10:30pm - 9am

What we offer

• Free staff car parking
• Discounted food and beverage purchases across our outlets
• Airport security pass (for roles requiring work beyond security checkpoints)
• Reward and Recognition program
• Training and development opportunities
• Being part of a global company opens doors to various possibilities across our network of Australian and international resorts, airports and stadiums

What you will do?

• Lead and inspire a team, ensuring high-quality service and guest satisfaction
• Oversee daily operations, ensuring efficient service and adherence to standards
• Manage inventory, stock and orders to maintain smooth operations
• Drive revenue by implementing upselling and promotional strategies
• Handle guest inquiries and resolve issues with professionalism
• Train and develop team members, fostering a positive team culture
• Ensure compliance with health, safety and operational standards

More about you

• Licence Controller Qualification (LCQ)
• Duty Manager Certificate (DM)
• Food Safety Certificate
• Experience in workforce mobilization and team development
• Supervisory experience in fast-paced, high-volume environments
• Guest-focused, energetic, with strong leadership skills
• Excellent communication and organisational abilities

Who we are

Auckland Airport serves as the bustling gateway to New Zealand, connecting travelers from around the world. Since its establishment, the airport has been committed to providing seamless travel experiences, offering a wide range of amenities. Join our team and be an integral part of the dynamic environment that ensures Auckland Airport runs smoothly. #J-18808-Ljbffr