guest services Agent

دوام كامل في Banyan Tree في Saudi Arabia
نُشرت يوم January 23, 2025

تفاصيل الوظيفة

Company Description Banyan Tree AlUla is a tranquil desert retreat that sets the gold standard for luxury hotels in AlUla, Saudi Arabia. Located in one of the world's most exciting travel destinations, our 5-star hotel is deeply inspired by the magical surroundings of the Ashar Valley. Here, guests are enveloped in breathtaking vistas, from sweeping desert sands to towering sandstone cliffs and rugged rock formations. Experience luxury living at this oasis, where each of our elegant tented villas whispers tales of Arabian opulence. Authentic, handcrafted antiques decorate every corner, high ceilings soar above, and canopy tents pay tribute to the land, seamlessly blending with the desert scenery. Job Description First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What Is In It For You Employee benefit card offering discounted rates at Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. What You Will Be Doing Greet, check in, respond to requests and settle accounts while providing exceptional service. Take the initiative to add a personalized experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling. Qualifications Your experience and skills include: Service-focused personality is essential. Experience at Front Office Dept (Work or Internship Program). Good English and Communication skills. Fresh Graduates are welcome to apply.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Management

Industries

  • Hospitality
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