Marketing Executive

دوام كامل في Dusit Thani Dubai في Qatar

نُشرت يوم January 23, 2025

تفاصيل الوظيفة

Job Description PRIMARY RESPONSIBILITIES:

Assist to draw up marketing activities as well as create/organize promotion activities to promote the hotel's products, service, facilities and promotions.
Assist to implement Dusit graphic standard in guest collaterals, sales collaterals and advertising execution to ensure that each item is in line with the Dusit graphic standard and is validated by the Corporate Office.
Assist to support the sales department by developing the hotel sales tools including presentation file, corporate gift, multimedia tool etc. to ensure the most appropriate communication of the hotel, the product and the brand.
Assist to develop and implement the collateral and promotional materials of the hotel's F&B outlets as well as actively promote the hotel's outlets into the market.
Assist to manage E-Newsletter, Poster, Flyer, banner as well as update TV screens in guest rooms and LCD screen in hotel public area.
Manage and develop the customer relationship program as well as the Dusit Gold program.
Seek partnership and joint promotions with credit card companies, magazines, airlines, websites, mobile networks and business associations.
Develop and maintain excellent working relationships with business associates, sponsors and guests.
Be the hotel representative in both internal and external functions and events.
Conduct marketing surveys for all F&B outlets throughout the year as planned and compile the report with marketing suggestions.
Analyze/evaluate promotion and advertising as well as the marketing performance.
Fully responsible for the hotel's database including gathering more new potential, maintaining the existing as well as developing the database and the hotel's email marketing.
Be responsible for the music in the hotel public area.

Administration

Responsible for the marketing plan, promotion, website marketing taking into consideration of the following: local requirements, market needs, competition, trends, potential costs, availability of hotel products, merchandising and promotion.
Responsible for the marketing analysis in terms of hotel rooms promotion, restaurant promotion and hotel products promotion.

Training and Human Resources

Establish and maintain the hotel image through marketing.
Support the other departments in better marketing information systems.
Develop formal training plans and conduct on the products marketing training sessions to the staff if there is a need.
Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimization.
Treat complaints of harassment and discrimination promptly and confidentially.
Treat customers and colleagues from all cultural groups with respect and sensitivity.
Identify and deal with issues which may cause cross-cultural conflict or misunderstanding.

Technical Responsibilities

Knowledge of current marketing developments/trends in area of expertise.
Ability to interpret, adapt and apply marketing guidelines and procedures.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Skills in marketing and sales analysis, formulating marketing policy and developing and implementing new strategies and procedures.
Knowledge of business practices and procedures.

Commercial Responsibilities

Attend to specific guests in terms of marketing as required.
Interact with individuals outside the hotel including but not limited to clients, suppliers, officials, competitors and other members of the local community, when required to do by Director of Marketing Communications.

Others

Continuous learning through own IDP.
Any other duties as may be assigned by the superior.

Accountabilities

Represents Dusit's brand and its values at all times. We will establish relationships foremost and deliver an exceptional guest experience and promote Thai graciousness.

Company's Culture

Communicate and fully embrace the Company's culture (our Vision, our Mission and our Values), lead by example and cascade to all your subordinates. Proud to belong and to contribute.

CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure hotel, customer and staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

Minimum education of Bachelor degree in Public Relations, Mass Communication or relevant discipline.
Minimum of 1-2 years relevant experience in a similar capacity.
Possess a quality to establish strong media and social connections.
Have a positive attitude toward challenges and the drive to excel.
Have good communication skills in written and spoken English.

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Dusit Thani Dubai

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