West Pharmaceutical Services, Inc | Sales Manager, ASEAN

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Position Summary As the Sales Manager for ASEAN at West Pharmaceutical Services, you will spearhead sales initiatives across the ASEAN region, encompassing countries such as Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines. Your primary responsibility will be to expand market share and fortify our presence within these key markets. This role demands strategic oversight of both direct and channel sales operations, achieving ambitious growth targets, ensuring high levels of customer satisfaction, and managing the commercial P&L for the assigned territories. You will be pivotal in driving strategic and operational excellence, adapting to market demands, and fostering sustainable growth within the region. Develop and execute tailored sales strategies that address the unique needs and opportunities across the diverse ASEAN market landscape. Essential Duties and Responsibilities Strategic Planning: Develop proactive business plans for assigned Channel Partners and direct markets that align with the organizational strategy. Sales & Revenue Growth: Achieve sales and revenue targets by identifying opportunities with existing and new accounts. Business Plan Execution: Lead in the successful delivery of business objectives through high-quality planning and execution of tailored business plans. Performance Monitoring: Regularly assess the performance of channel partners, providing feedback and support. Relationship Management: Maintain strong, productive relationships with channel partners. Channel Development: Identify, recruit, and onboard new channel partners. Market Strategy Execution: Execute the market strategy and objectives for West products/solutions within the ASEAN region. External Representation: Participate in and drive key external events and meetings. CRM Management: Manage the local sales processes and ensure the integrity of data on the WEST CRM system. Reporting Accuracy: Ensure the accuracy of monthly and quarterly reports. Resource Optimization: Manage the mix of cross-functional and cross-regional technical resources. Pricing Strategy Implementation: Implement the agreed pricing strategy for each customer segment. Contract Management: Ensure that clients and distributors comply with their contractual obligations. Compliance: Conform to and abide by all regulations, policies, work procedures, and safety rules. Education and Experience: Bachelor’s degree in science, Business, or a related discipline is required. Minimum 8 years of experience as an Account Manager, Business Development Manager, or Sales Team Manager. Experience working with accounts within the ASEAN region is required. Minimum 5 years of experience with injectable drug products or injectables’ primary packaging is preferred. Preferred Knowledge, Skills, and Abilities: Knowledge of the pharmaceutical packaging, containment devices or medical device industry is advantageous. Ability to drive collaboration between cross-functional team members. Passionate about customer satisfaction and possesses change management experience. Strong business and financial acumen; P&L exposure and management. Ability to work independently; self-motivated and results-oriented. Resourceful and able to influence and navigate effectively in a matrix environment. Mature, maintaining poise under pressure. Excellent interpersonal and communication skills. Ensure full compliance with all applicable laws, regulations, industry codes, and internal policies. Strong presentation skills and story-telling skills. Multilingual capabilities: English is required; proficiency in a regional language such as Bahasa, Thai, or Vietnamese is a plus. Physical and Travel Requirements 20-40% regional including occasional international travels. Physically fit for frequent travels. Evening conference calls to cater to time zone differences. West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. #J-18808-Ljbffr