Head of recruitment operations - outsourcing solutions

Head of Recruitment Operations - Outsourcing Solutions About you: Are you a strategic leader with a passion for driving exceptional recruitment outcomes? Do you want to contribute to solving the most critical workforce challenges in the Aged Care and Disability Services sector? About the Role: Orchard Talent Group is seeking a Head of Recruitment Operations for our outsourcing Solutions division to oversee our RPO and Projects client portfolio, driving senior stakeholder engagement, team management, and the delivery of commercial and operational targets. From a standing start 5 years ago, we are now the largest recruitment outsourced service provider in Human Services, and we have an ambition to triple the size of our client footprint over the next three to five years. This is a unique opportunity to be part of the leadership team in a high growth, high performance business delivering impactful change. Key Responsibilities: Manage the operational and commercial performance of your account portfolio, achieving KPIs, ensuring quality service delivery and client satisfaction. Coach, mentor and develop delivery teams, ensuring adherence to recruitment processes and high standards of performance. Engage with sector executives (COOs, GMs, Chief People Officers) to solve complex workforce challenges and improve our clients’ service delivery. Drive recruiting metrics, identify improvement strategies and streamline processes. Collaborate with the Managing Partner and senior leadership to govern solutions and enhance financial performance. What’s on Offer: A rewarding career supporting Australia’s most vulnerable communities. Clearly defined and achievable progression pathways. Strong support and direct access to members of our Senior Leadership Team. Day off on your birthday. Regular team events. What You’ll Bring: Extensive recruitment market knowledge and a strategic mindset to apply innovative solutions to clients’ workforce challenges. Proven leadership experience in outsourced or in-house recruitment, building positive, high performance team cultures. A breadth of experience in candidate sourcing, job marketing, best practice selection and recruitment automation. Excellent communication and relationship management skills with managerial and Executive stakeholders. A results-oriented approach with a focus on service quality, operational excellence and continuous improvement. Ability to manage and develop existing client relationships. A passion for the Human Services sector and for purpose organisations. Who are we? Orchard Talent Group was established in 2016 to assist Human Services organisations elevate their leadership and service delivery capability across corporate, clinical, and operational functions. We are the leading Executive Search firm specialising in our sector, appointing more board members, executives, operational leaders and front-line staff than any other talent acquisition firm in the country. Our aim is to deliver the market with a bespoke values-driven service that compliments and enhances the work our clients undertake in their communities. Assisting those most in need is central to our DNA. Why Join Us? At Orchard Talent, we blend the sophistication of management consulting and executive search practices, with the recruitment agility and pragmatic, results led approach required to outperform market. Known for our deep sector expertise in Human Services appointments and workforce transformations, we pride ourselves on delivering Speed, Knowledge, and Certainty. If you’re ready to take on a pivotal role in our organisation and drive meaningful change, we want to hear from you! How to Apply: If you’re ready to make an impact and lead a team of talented professionals, please apply now or reach out to Alfy Nunez - Join us at Orchard Talent and be part of a team that is redefining recruitment in Human Services. #J-18808-Ljbffr