Technical Support Executive

We are seeking a dedicated and dynamic Technical Support Representative (TSR) to join our team at Decimal Solution. As a TSR, you will be responsible for providing exceptional technical support to our clients during US Eastern Time Zone hours.

Responsibilities

• Keep track of newly acquired vehicles and ensure their timely addition to the system, accurately reflecting their location.
• Coordinate with the American team to streamline the flow of inventory from procurement to sale, ensuring smooth operations.
• Ensure that every vehicle in the system is processed promptly, maintaining accurate and up-to-date records of active inventory.
• Track each vehicle in the system according to its original status, ensuring transparency and efficiency in inventory management.
• Manage listings of vehicles on different platforms, optimizing visibility and reach for potential buyers.

Job Specification

• Intermediate (F.Sc) or higher education level.
• Basic knowledge of Microsoft Office and internet usage.
• Proficiency in English language, both written and verbal.
• Strong communication and problem-solving skills.
• Ability to work efficiently and effectively in a fast-paced environment.
• Presentable personality with a customer-centric approach.