Executive Customer Service - Airline Ticketing & Reservations

The Position: The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services. The Requirements: • SPM/STPM/Diploma/Degree in any discipline • Excellent command of spoken and written English and Bahasa Malaysia . • Experience in ticketing and customer service in the travel industry will be an added advantage • Possess initiative, able to work independently and as a team • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills The Package: • Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation. • Attendance Allowance: can earn up to RM900 per month  upon confirmation only • 5% of Performance Related Bonus on a quarterly basis upon confirmation only • Contact Centre Operating Hours : 24/7• Work days/Hours: 5 day week, shift based; off days based on roster • 15 days Annual Leave / 14 days Medical Leave • Medical and hospitalization insurance coverage Office Location – 25th floor, Menara TA One, 22 Jalan P. Ramlee, 50250 Kuala Lumpur Email – hr.recruitment@scicom.com.my Website –