Shipping Manager

دوام كامل في VS Consultancy في Qatar
نُشرت يوم January 14, 2025

تفاصيل الوظيفة

The Shipping Manager is responsible for overseeing and managing all aspects of a company's shipping operations. This includes coordinating shipments, supervising shipping staff, maintaining compliance with regulations, and ensuring timely delivery of goods. The role requires strong organizational skills, effective communication, and a commitment to efficiency and cost management in the shipping process. Key Responsibilities

  1. Shipping Operations:
    1. Plan, organize, and oversee the scheduling and dispatching of shipments.
    2. Coordinate with carriers, freight forwarders, and third-party logistics providers to ensure timely and cost-effective delivery.
    3. Track and monitor shipments to ensure deadlines are met and resolve issues as they arise.
  2. Team Management:
    1. Supervise, train, and evaluate shipping staff to maintain high levels of performance.
    2. Assign tasks and responsibilities to team members, ensuring operational efficiency.
    3. Foster a positive work environment and handle conflicts or challenges within the team.
  3. Compliance and Documentation:
    1. Ensure adherence to shipping regulations, including customs, safety, and environmental requirements.
    2. Prepare and review shipping documentation, such as bills of lading, invoices, and packing lists.
    3. Maintain accurate records of all shipments and deliveries for audits and reporting.
  4. Cost Management:
    1. Negotiate rates and contracts with carriers and logistics providers.
    2. Identify opportunities to reduce shipping costs while maintaining quality and reliability.
    3. Monitor budget and expenses related to shipping and logistics operations.
  5. Inventory and Warehouse Coordination:
    1. Collaborate with warehouse teams to ensure proper packaging, labeling, and storage of goods.
    2. Monitor inventory levels and coordinate shipments to meet customer demand.
    3. Implement systems to prevent shipping errors and minimize delays.
  6. Customer Service:
    1. Communicate with clients and stakeholders to provide updates on shipments.
    2. Resolve customer complaints and shipping-related issues promptly and professionally.
    3. Ensure customer satisfaction by maintaining high service standards.
  7. Process Improvement:
    1. Analyze shipping operations to identify inefficiencies and implement improvements.
    2. Stay updated on industry trends and technologies to optimize shipping processes.
    3. Develop and enforce standard operating procedures for shipping and logistics.
Qualifications And Skills
  1. Education: Bachelor's degree in logistics, supply chain management, business administration, or a related field.
  2. Experience:
    1. 5+ years of experience in shipping, logistics, or supply chain management.
    2. Proven experience in a managerial or supervisory role.
  3. Skills:
    1. Strong knowledge of shipping methods, regulations, and industry best practices.
    2. Proficiency in logistics and inventory management software (e.g., SAP, WMS, TMS).
    3. Excellent organizational, time-management, and multitasking abilities.
    4. Strong negotiation and problem-solving skills.
    5. Effective communication and leadership skills.
Key Attributes
  1. Detail-oriented with a focus on accuracy and efficiency.
  2. Proactive mindset with the ability to anticipate and resolve challenges.
  3. Strong decision-making skills, especially under time-sensitive conditions.
  4. Commitment to customer satisfaction and continuous improvement.
Work Environment
  1. Typically works in an office or warehouse setting.
  2. May involve occasional travel to warehouses, ports, or client locations.
  3. Requires the ability to handle high-pressure situations and meet tight deadlines.
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