Technician / Salesperson - Technology & Entertainment

Apply now Job no: 565510 Work type: Full Time Location: Erina Categories: Sales · Full Time Position · Guaranteed base earnings + attractive commission · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Erina Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers. As a Technician/Salesperson, you will understand PCs, software, and related peripherals, along with a desire to find the best outcome for our customers. To be successful you must:

• Have a passion for retail
• Be highly motivated and results-driven with outstanding customer service and communication skills
• Enjoy working in a team environment

• Experience in (or ability to work in) a customer-focused, successful retail business
• A high level of Technology and Entertainment product knowledge to support customer queries
• Technical knowledge of related peripherals such as digital cameras, printers, networking, and software programs
• Knowledge of Apple products is highly desirable
• Ability to service customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer-focused problem solving
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays, and late-night trades

• Generous staff discounts
• Fantastic incentive-based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognized and rewarded
• A flexible and positive work environment