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Job Requirements Are you a Control System Field Service Engineer looking for an interesting and inspiring opportunity? Are you passionate about providing complex technical solutions? Join Our Team Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology, and lifecycle services. Our Engineering Transformation team works to improve the quality of our Engineering processes. Partner with the best A Field Service Engineer will play a vital field-based role, travelling to customer sites, both onshore and offshore, across the APAC region. You will provide specialist installation and maintenance support. You will perform hands-on work individually and as part of a Field Service team. As a Field Services Engineer - Control System, you will be responsible for:
- Performing maintenance, modifications, adjustments, commissioning, testing, and troubleshooting on software control systems and equipment supporting gas turbines and compressors.
- Acting as the primary point of contact and trusted advisor to customers for timely and satisfactory resolution of concerns.
- Interfacing across customers, engineering, and management teams to ensure site operations and maintenance activities are aligned with technical requirements.
- Collaborating with co-workers and customers to provide technical guidance to solve complex technical problems.
- Providing customers and management with professional and timely reports related to field services activities and equipment status.
- Ensuring all in-field activities are carried out safely, complying with quality, customer, and company HSE standards and procedures.
- Demonstrate appropriate training, qualifications, and experience on Control Panels.
- Show successful experience in maintenance, troubleshooting, and fault-finding of industrial gas turbines, auxiliary systems, and/or compressors.
- Have significant experience in troubleshooting, maintenance, start-up, and commissioning of pumps and auxiliary packages.
- Display a strong customer service mindset, experienced in leading customers through tough decisions.
- Have awareness of Health, Safety, and Environmental compliance and potential risks.
- Demonstrate excellent written and oral communication skills to convey technical concepts to customers, both internal and external.
- Enjoy travelling to customer locations, being flexible to customer demands, and being available at short notice.
- Be a motivated self-starter, proactively taking initiative to lead and solve problems with technical and analytical skills.
- In this role, you will travel to and work on customer sites across the Asia-Pacific Region in line with customer requirements. The duration of the work at site and the hours of work at the site will be in line with customer requirements.
- In between work assignments, you will have free time in line with Baker Hughes working time guidelines and fatigue management provisions. You will also accrue annual leave which you can then take to extend your time off.
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and programs
- Tailored financial programs
- Additional elected or voluntary benefits
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