Associate Engineer, Broadcast TechOps

Select how often (in days) to receive an alert: At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020. Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, and Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV, and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow and empower every generation to live, work, and play in new ways! Make an Impact by: Supporting the Singtel TV broadcast systems for Singtel TV, TV Go, CAST, Singtel Business TV, Optus Sports, and cross-carriage services. Supporting three broadcast data centres onsite/remotely. Monitoring service and system performance – proactive and predictive. Recovering live services – headend, ingest, and playout. Managing major events (EPL, FIFAWC, EURO, national significant broadcast events). Ensuring Ops excellence – IT Disaster Recovery Plan exercises, IMDA regulatory compliance, and Security audit compliance. Managing live content/sports event acquisition via satellite, fibre, and IP delivery. Working closely with project and operations teams, and external parties in problem troubleshooting and resolution. Performing system administration tasks such as system hardening, patch installation, and inventory management. Creating and updating technical reports and system documents. Complying with Singtel workplace safety and health policies. Skills for Success: Diploma/Degree in Electronics or Computer Engineering. 2 years’ experience in the broadcasting/media industry, preferably as a Support Engineer. Good knowledge and experience in: Headend System Operation and Support. Ingest and playout systems. Media asset management systems. Understanding of live and file-based workflows. Operation and maintenance of various SDI and IP-based broadcast systems (e.g., audio/video processors; audio/video broadcast monitors; graphics; subtitling; video routers; video transcoding; decoders; and video compression/transport). Server, workstation, and network troubleshooting and maintenance. IT security compliance. Networking experience, preferably CCNA certified. Able to work independently and as a team player. Able to work under pressure and possesses good problem-solving skills. Proactive, open-minded, and takes initiative to learn and innovate. Possesses a growth mindset and a strong desire to improve operational efficiency. Flexible with work time (able to work on 12-hour shifts, weekends, and public holidays). Able to perform cabling work such as laying of cabling and fabrication of video/network cables. Your Career Growth Starts Here. Apply Now! We are committed to a safe and healthy environment for our employees and customers and will require all prospective employees to be fully vaccinated. #J-18808-Ljbffr