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Company Description Raffles London at The OWO on London’s Whitehall unites the allure and heritage of Raffles with one of the world’s most historic addresses. A name synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination, there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend, and return as family. Job Description An exceptional opportunity presents itself for a Pastry Chef de Partie to join the Food & Beverage Department at Raffles London at the OWO. Reporting to the Executive Pastry Chef , you will contribute as a junior leader to promote and exemplify our values and kitchen culture. You will oversee a section of the daily business to ensure hygiene, food and service standards, culture, and quality are always delivered. You will undertake any specific function of any Raffles kitchen/kitchen management as delegated by the Executive Pastry Chef and Senior Sous Chef/Sous Chef and/or Head Baker. You will understand that the pastry department works as one team to support and be directly responsible for the quality, production, and service for pastry/dessert/bakery in all outlets within the hotel, including but not limited to the restaurants, events, private dining, and canteen. Specifically, as the Pastry Chef de Partie , your responsibilities will include:
- Maintaining and running your section, including the supervision of Demi Chef de Parties and commis.
- Maintaining stock control, ensuring that section stock levels and production are in line with business levels.
- Being environmentally conscious and working towards a low waste operation.
- Contributing to the effective management of costs and zero waste factor.
- Collating recipes for new dishes.
- Working as required on a rota basis based on hotel, outlet, and event hours of operation.
- Ensuring that you are aware of and able to advise employees on the correct policies and procedures.
- Providing constructive and corrective feedback to Demi Chef de Parties and Commis.
- Maintaining and running the kitchen in the Sous Chef's absence.
- Participating in the service in all kitchen outlets as business demands.
- Supporting and checking that kitchen rotas meet the demands of section business levels.
- Understanding and communicating with supervisors if there is a need for overtime on the section.
- Working with, coaching, and supporting team members on the section.
- Working with all supervisors, HODs, chefs, and supporting departments to communicate effectively and positively the needs of the operation.
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- An understanding and willingness to contribute to a 24-hour operational schedule when required.
- Excellent leadership skills where a positive kitchen culture is created by strong values.
- Previous relevant experience as Chef de Partie in a luxury/Michelin star/5-star environment.
- A creative approach to the production of high-quality food.
- 28 days holiday including bank holidays plus an extra day for every year of your service up to 5 years (35 Days).
- Staff meals whilst on duty.
- Free dry cleaning for uniform.
- Employer pension contribution of 3%.
- Enhanced sick pay.
- Enhanced maternity, paternity, and adoption pay.
- Life Assurance 1x salary.
- Employee assistance program, including virtual GP and financial advice.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programs tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run, or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.
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