Reservation Executive @ IMV, IT and INM
تفاصيل الوظيفة
Company Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description
- Handle requests from guests, companies and travel agents via phone or other platforms for ibis Mumbai Vikhroli, ibis Navi Mumbai & ibis Thane.
- Constant upkeep of Opera Reservations system through updating of rates systems, validity dates, mail messages, availability control.
- Monitor occupancy for upcoming weeks; when stop sell is necessary, input date into PMS and advise Front Office, Telephones and ARS allotment holders.
- Assist in preparation and checking of rate manual; ensure rates and rates schedule in computer system are correct.
- Maintain and update room vacancies on online booking platforms.
- Help to meet monthly revenue targets.
- Deal with guests adeptly and maintain confidentiality of guest information and property data.
- Relevant diploma / degree in Hotel Management.
- 3 to 4 years of Hotel Industry experience.
- Knowledge of Opera Software.
- Strong operational / technical knowledge.
- Strive for results (Success oriented, data finder, proactive).
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