الصفحة الرئيسية المملكة العربية السعودية Technical Support داعم فني
الصفحة الرئيسية المملكة العربية السعودية Technical Support داعم فني
Technical Support داعم فني
تفاصيل الوظيفة
Education Requirement: Associate Diploma in Computer Science/Technical Support or a related field - Essential English Language Skills: LEVEL III IELTS: 3-4.5, STEP: 50%-74%, or TOEFL: (PBT: 400-465) Work Experience: One (1) to two (2) years of experience in Technical Support - Essential.
Job Responsibilities
- Sets up and operates technical equipment for the university.
- Ensures availability of adequate supplies and maintains up-to-date documentation and essential feedback for equipment, provided service, incident, and utilization reports.
- Conducts a scheduled inventory of equipment.
- Tests, tunes, calibrates, and cleans technical equipment on a scheduled basis; requests the replacement or repair of malfunctioning equipment and materials.
- Provides technical support for requests by using manuals to diagnose and make repairs, identify problems, research solutions, and help the end user in the use of technology.
- Ensures that all assigned technical support requests are documented and adequately resolved.
- Installs and maintains Microsoft Office and other personal computer-based applications and explores new software or equipment, updates, or changes appropriate for the needs of the University.
- Provides training and orientation for end users on how to operate the equipment and report incidents.
- Adheres to all prescribed safety procedures (Anti-virus, Deep Freeze, Symantec, power-related issues, etc.).
- Performs other job-related duties as required.
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الشركة المعلنة عن الوظيفة
Ksau Hs
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