Key Account Manager/ Sales Account Manager (Marketing Agency)

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• Developing and implementing sales strategies to meet or exceed sales targets.
• Preparing and delivering client presentations, showcasing products or services and their benefits.
• Conducting market research to identify selling possibilities and evaluate customer needs.
• Actively seeking out new sales opportunities through cold calling, networking, and social media.
• Setting up meetings and delivering appropriate presentations on company's products and services.
• Working closely with the operation team to finalize agreement terms and close sales to achieve the Sales Key Performance Indicators (KPIs).
• Planning and supporting clients' onboarding, collaborating closely with the Operations team.
• Ensuring clients receive requested products and services promptly.
• Developing and maintaining long-term relationships with clients.
• Responsible for account and relationship development and management at all levels of the customer organization.
• Manage and gain insights into clients’ performance and identify gaps or opportunities.
• Servicing multiple clients concurrently, often meeting deadlines.
• Generating sales among client accounts, including upselling and cross-selling products and services.
• Accurately forecast deals for current and future business.
• Keeping records of client transactions.
• Weekly reports and ad-hoc reporting are required.

• Minimum of 2 years of experience in sales, marketing, and/or account management roles (marketing agency).
• Fast learner with a passion for sales.
• Excellent negotiation and communication skills.
• Ability to manage multiple clients and relationships simultaneously.
• Exemplary written and oral communication skills in English are required. Additional proficiency in languages such as Chinese or Bahasa Malaysia is advantageous.
• Strong problem-solving skills, ability to think creatively and exercise professional judgment.
• Familiarity with digital agency products and services, including social media, paid media, and content creation, is considered an added value.
• Must be High Energy Go-Getter.
• Hunger for Growth (professionally and financially).

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