IT Service Desk Manager

We are looking for a seasoned and highly skilled IT Service Desk Manager to join a world-class legal firm. The role encompasses the management of the firm's global service desk function as well as leading a small team of IT analysts. If you enjoy working in a high-paced and collaborative environment, this is the role for you! To qualify, you must have the following: Bachelor's Degree or equivalent 5 - 8 years of experience, including at least 3 years of experience in managing a mature service desk function Skilled in major/critical problem management and stakeholder management Hands-on experience in Windows/Microsoft 365 troubleshooting and support Proven track record in leading and mentoring a team of IT Analysts Excellent communication skills for regional collaboration Should you possess the necessary skills and qualifications, do forward your resume to ashley.lau@ambition.com.sg or make use of the "APPLY NOW" feature. Regrettably, only shortlisted candidates will be notified. #J-18808-Ljbffr