Operations Manager (Food Manufacturing Industry)

دوام كامل في a Laimoon Verified Company في Qatar

نُشرت يوم January 6, 2025

تفاصيل الوظيفة

**Plan, organize, promote Events, implement and evaluate activities and duties that are part of Catering Department. **Know-How (for all levels) Manage a team of catering staff for successful execution of catering events for HDC concepts

- **Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure profitable event **Issue and be fully aware of the event function sheet order

- **Source, develop and maintain a positive working relationship with existing and new customers for business.**:

- Explore business opportunities to obtain new orders for HDC **Review and finalize sales contracts, catering event orders and pricing agreements with clients.**:

- Consults with clients to plan and determine event requirements, including number of guests and size of venue.

- **Develop marketing plan to promote catering operations to individuals and organizations.**:

- Collaborates with chef regarding special items/Ala carte to be added to the menu.

- **Brief and supervise catering and waiting staff at functions ** interact

with customers if involved with front of house **Attend trade conventions and**

**shows for business promotions.**

- Monitoring the quality of the product and service provided **negotiate contracts with customers, assess their requirements and ensure they're satisfied with the service delivered (in contract catering) ** keep abreast of trends and developments in the industry, such as menus or trends in consumer tastes. **Train catering staff in excellent customer service and review periodically the different service sequence**

**standard.**

- Oversee the management of facilities, e.g. checking event bookings and allocation of resources and staff **Maximize sales and meet profit and financial expectations. ensure compliance with all fire, licensing, and employment regulations ** Monitor and manage inventory to ensure stock is available when required **Work consistently with sales catering department/ function on operation and execution of events. ** Attend meetings on regular basis with catering team to discuss about new orders and issues. **Assist in developing budget and financial plans for catering department. ** Arrange food tastings with potential customers **plan menus in consultation with chefs.**:

- Carry out research to identify changes in consumer taste requirements and menus

**Liaise with chefs to plan menus for catering events ** Supervise staff operations to ensure compliance with set standards of quality and service

- **Continuously innovate the menus and buffet presentation **Problem Solving (If any)

- Help resolve arising client complaints or staff issues to

- ensure a calm work environment and satisfied customer base.

- Respond to customer inquiries in accurate and timely

- manner.

- **Addresses problems or complaints concerning food or servicesprovided. Supports team members in their day to day tasks.**:

- **Never Says - "it's not my job".**

- Goes the extra mile and completes tasks without

- being asked.

- Ensure at all times guests satisfaction.Inspect guest set up area

- before each function to ensure compliance.

**Accountability**

- Prepare

- comprehensive catering order form according to client's requirements andinterests.

- Conduct

surveys to determine the public perception and image of theircompany/services.

- Has

an excellent palate which can identify quality issues in products anddishes - is always tasting and judging dishes before presenting them tothe customers.

- Teaches

chefs how to recognize issues with food and products.

- Adheres

to all policies and procedures as prescribed by HDC operations andpromotes 100% compliance.

- Takes

an active part in maintaining a safe culture by observing, reporting andcorrecting potential hazards and risks within the business.

- To

speak directly to guests on a regular basis and determine exceeds theguest expectations, acting as the ambassador for HDC Is able to identifyoperational issues that may affect health and hygiene and develop a planto protect the business and prevent legal consequences caused by poorstandards.

- Can

give expert answers to questions related to each dish on the menu and howthey are prepared.

- Takes

an active part in maintaining a safe culture by observing, reporting andcorrecting potential hazards and risks within the business.**General**

- As

- required, you may be required to handle liquor.

- As

required, may assist with scheduling and planning of other aspects of theevent, including decorations, flowers, photographer, music, orentertainment.

- Aware

of the QHSE Management System.

- Understand

the importance of conformance to the QHSE Policy and procedures and to therequirements of QHSE management system.

- Aware

of the Customer Requirements (where relevant).

- Aware

of the Significant Environmental Aspects and Occupational Hazards / riskin this area of operation.

- Aware

of potential or actual Consequences of his/her work activities and

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Confidential

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الصفحة الرئيسية قطر Operations Manager (Food Manufacturing Industry)

Operations Manager (Food Manufacturing Industry)

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

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