Receptionist
دوام كامل
في Aldar Education
في
UAE
نُشرت يوم January 5, 2025
تفاصيل الوظيفة
- Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner.
- Greet visitors in a friendly and helpful manner.
- Have a strong knowledge of the key information about the Academy.
- Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage.
- Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence.
- Undertake word-processing and other IT based tasks e.g. database, excel, Internet research.
- Produce lists/information/data as required e.g. class lists.
- Sort and distribute mail.
- Attend and participate in relevant meetings as required.
- Answer, screen and forward incoming phone calls in a friendly and professional manner (following our standard telephone etiquette/protocol).
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Assist Admissions team with in-bound and out-bound calls.
- Log admissions enquiries into the MIS – database.
- Perform other clerical receptionist duties such as filing, photocopying and printing.
- Arrange transportation for visitors when required.
- Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
- Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
- Assist with tasks assigned as and when required by the management team.
- Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post.
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