Manager Air Freight - Lhe

Dynamic World Wide Logistics Group is moving towards Good to Great Journey.ResponsibilitiesExecute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations.Ensure effective monitoring and accurate updating of related local tariffs.Develop and maintain databases enabling quick responses to specific network queries.Specialized in Air import Pricing by using multiple overseas agents.Action & Respond to rates/services inquiries in an efficient, reliable, competitive manner on timely basis.Selling Best Possible rates to customers after comparing rates received from agents/carriers.Identify opportunities to enhance services and processes to achieve cost-effective solutions and competitive prices by negotiating competitive rates with overseas agents in order to meet customer expectations.Understand competition behavior and ongoing developments driven by customers, in matters of lane/volumes development.Possess expertise in operations and customer service management.Identify and resolve recurring issues and suggest modifications for AFR pricing methods focusing on increasing effectiveness and efficiency.Efficiently managing work according to different regional / global time zones.Build and secure business relationships with customers (internal/external) and airlines.Ensure compliance with IATA rules and regulations and effectively manage related procedures.Customers follow ups for booking confirmation in coordination with sales support.Providing excellent customer service & operation to all stakeholders.Timely respond to customer complaints.Skills & ExperienceQUALIFICATION:Minimum Bachelor's Degree from reputed university/institution.Post Graduate education will be a Plus point.EXPERIENCE:More than 6 years of relevant experience preferred with some renowned Freight Forwarding companies.SKILLS:Proficiency in MS Office Suite.Strong communication skills, both written and verbal.Ability to maintain confidentiality and handle sensitive information with discretion.Excellent organizational skills with great attention to detail.Strong multitasking ability to manage multiple tasks and priorities simultaneously.Exceptional follow-up skills to ensure tasks and projects are completed in a timely manner.Ability to meet deadlines and work effectively under pressure.Trade Memberships & CertificationsTrade Mark RegistrationCustom Agents LicenseLicensed Ship-Chartering & Ship-Handling, Licensed CHA(FMC) approved Dynamic Shipping B/L*Disclaimer: These marks/ logos are being used only for information purposes to the extent that DWWLG is a member of these groups and DWWLG is not the intellectual property rights owner of these marks/ logos and, therefore, its reproduction is merely for information purposes only.

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