Veterinary Practice Manager

Practice Manager – Equine Veterinary Practice Location:  Berkshire, UK Practice:  Emerson & Watson, Equine Veterinary Surgeons Position:  Full-Time, Monday – Friday Salary:  Competitive (dependent on experience) About Us:  Emerson & Watson is a leading and growing independent equine veterinary practice in Berkshire. We provide top-tier veterinary care to a range of clients, from elite competition horses to beloved family pets. We pride ourselves on delivering high standards of clinical excellence, professionalism, and a collaborative, supportive work environment. Our dynamic and friendly team is committed to equine welfare and outstanding client service.  The Role:  We have an exciting opportunity for an experienced Practice Manager to join our leadership team at a pivotal stage in our growth. In this role, you’ll ensure the smooth daily operations of our practice, and foster a positive, motivated culture. You’ll work closely with the Directors, and oversee practice management, client care, and team well-being, with a chance to make a tangible impact on our continued success.   Key Responsibilities

•  Team Leadership:  Lead and inspire the office team to deliver exceptional client service and ensure efficient practice operations.
• Collaboration:  Work with the Directors and veterinary team to support clinical and operational goals through effective communication and teamwork.
• Problem-Solving & Accountability:  Identify barriers to efficiency, develop solutions, implement processes, and hold the team accountable for success.
• HR Management:  Oversee all aspects of HR across the practice, including recruitment, contracts, policy development, Health & Safety compliance, and performance management.
• Maintaining compliance  with all regulatory and safety standards
• Operational Improvements:  Continuously assess and refine office processes to enhance client service and practice efficiency.

• Management Experience:  Several years in a practice management role, ideally within an equine veterinary practice or similar veterinary environment.
• Leadership & Communication:  A confident, proactive leader who can motivate and develop the office team while collaborating effectively with others.
• Problem Solver:  A hands-on, solutions-focused approach to challenges, with the ability to implement and maintain successful changes.
• Financial Acumen:  Solid knowledge of business finances, familiarity with P&L and KPIs.
• HR Expertise:  Comprehensive knowledge of HR practices.
• Equine Knowledge:  A knowledge of horses would be advantageous.

• A supportive and dynamic workplace with a passionate, professional team.
• Competitive salary based on experience.
• 5 weeks of annual leave, plus Bank Holidays.
• Flexible, office-based working options.
• Professional development opportunities.
• Employee benefits, including health insurance.
• Potential relocation package.