Kiosk Barista
تفاصيل الوظيفة
Role Summary: The Kiosk Barista is responsible for providing excellent customer service by managing orders, handling payments, and preparing food and beverages at the kiosk. This role requires a versatile individual who can efficiently manage both front-of-house and back-of-house tasks, ensuring a smooth and enjoyable experience for customers. Physical Requirements:
- Ability to stand for extended periods.
- Ability to lift and carry items.
- Manual dexterity for operating kitchen equipment.
- Must have a valid Health Certificate from Dubai Municipality.
- Greet customers warmly and assist them in making menu selections.
- Take customer orders accurately and input them into the Point of Sale (POS) system.
- Handle cash, credit, and other forms of payment; provide correct change and issue receipts.
- Address customer inquiries, complaints, and feedback politely and efficiently.
- Maintain a clean and organized serving area.
- Keep smiling all the time.
- Prepare and assemble food items according to the menu and customer specifications.
- Ensure that all food and beverages are prepared safely, following health and hygiene regulations.
- Monitor inventory levels and restock ingredients and supplies as needed.
- Operate kitchen equipment, such as grills, toasters, and coffee machines, safely and efficiently.
- Prevent food and drink waste while preparing the order.
- Clean and sanitize workstations, kitchen equipment, and utensils regularly.
- Ensure all food items are stored properly and check for freshness.
- Record, control, and monitor the freezers and fridge temperature.
- Inspect all equipment, gas, and electrical connections on a daily basis.
- Perform opening and closing duties, including setting up or shutting down the kiosk and securing the area.
- Upsell additional products or promotions to customers.
- Track daily sales and report discrepancies or issues to the supervisor.
- Adhere to all safety guidelines and regulations, including proper food handling and sanitation practices.
- Role Title: Kiosk Barista
- Role Type: Outsourced, Full Time, On-Site, Fixed Term Contract
- Work Location: Al Warsan 4, Dubai
- Working Conditions: Outdoor (Non-Airconditioned Environment)
- Work Timings: 8:30 AM to 6:30 PM (including one hour lunch break)
- Working Days: 6 days per week & one day off
- Requirements: Minimum one year of UAE experience and valid PIC certificate
- Benefits: Employment Visa will be provided; bus transportation will be provided by client from RASHIDIYA/CENTREPOINT Metro Station to the work location (Al Warsan 4)
- Education: High school diploma or equivalent.
- Experience: 2+ years experience in Food or Beverage service (food kiosk, coffee shops, or restaurants).
- Skills:
- Strong customer service and communication skills.
- Ability to multitask and work under pressure.
- Knowledge of food safety and hygiene practices.
- Fluent in English Speaking and Writing. Arabic is a plus.
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