Training Manager-Digital Marketing/Sales Enablement

Roles and Responsibility: Ensure all training goals and objectives are met at an account level. Manage New Hire Training - plan batches proactivelyDevelop and maintain positive relationships with all stakeholders Work closely with the client / internal stakeholder SPOC to keep abreast of new priorities and manage existing prioritiesParticipate and represent training in various client /internal stakeholder driven calls and initiatives - T3s, CRM updates, Change sheetsTrainer Development and guidanceCreate, maintain, and report details of all work done in a timely manner to various stakeholders as per the agreed timelines. Drive centrally led L&D initiatives in line with the Organization's requirements Training Governance - Manage and allocate resources as per business needs; ensure that the SOW terms are always met. Assess training effectiveness periodically and as needed Review and Assess Training SOPs to be in line with the changes timely Ensure compliance and execution of all training practices as defined for the business. Can design and deploy a new training framework if needed. Assess and report on learning service performance, providing regular updates to stakeholders on the agreed goals. Evaluate trainer competence and review monthly performance with fortnightly 1x1sPublish EWS timelyMonthly training performance for WBR, MBR and QBRsLearning Integration - Create and implement learning service integration and transition plans, ensuring that all necessary activities are performed timely and effectively Manage and coordinate the integration and transition of learning services, collaborate with customers to ensure that all requirements are met. Work with internal and external customers to ensure that the organization's learning management system is configured to support the integration and transition of learning services. Facilitate learning service reviews and improvement initiatives, collaborating with learning service providers and customers to identify areas for improvement. Essential skills Must have Digital Marketing/Content Moderation Training domain experience of at least 3 years. People leadership experience of 7+ years. Must have led a team of managers for at least 3+ years. Must have Knowledge of learning and development best practices. A proven track record of training program development, evaluation and management. Excellent leadership skills Good to have - Understanding of the Advertising, Marketing World and/or Content Moderation Content Design & Development Skills Experience in handling LMS activities If internal - (approx.)Team management - 4-5 yearsManaging managers - 2-3 yearsBehavior - Be an avid learner - Demonstrated learning ability Strong interpersonal skills Excellent spoken and written SkillsWillingness to work 24/7 - needs to be comfortable with working in shiftsProven/demonstrated self-initiative, ability to work independently & in team environment, self-motivated and results oriented. PRB