Remedial Management Specialist (Loan Recovery)

Loan Recovery Specialist Opportunity

Are you ready to take on an impactful role where your skills can make a real difference in the financial health of our clients and our organization? We are seeking a motivated Loan Recovery Specialist to join our dynamic team—a role that’s all about finding solutions, engaging with clients, and helping recover what’s owed.

Your Impact in This Role:

Ensure Responsible Loan Use: You will play a vital role in overseeing how loans are utilized by clients, ensuring compliance with terms and offering support where needed.

Effective Collections: You’ll be in charge of following up on overdue payments in a professional and empathetic manner, making meaningful connections with clients to understand their situations.

Innovative Problem-Solving: Finding creative solutions to unpaid loans is key. You will use your negotiation skills to design repayment plans, offering win-win outcomes for both the borrower and the institution.

Manage Repossessed Assets: Handle repossessed items with efficiency and care, turning challenges into opportunities for recovery. What You’ll Be Doing:

Information Gathering: Dive deep into each case, understanding the financial picture of borrowers, and assessing why loans have become delinquent.

Tailored Solutions: Develop customized action plans to help clients catch up on payments. You’ll be the one to propose, advocate for, and implement these strategies.

Execution of Recovery Strategies: Implement approved recovery strategies with precision and a people-first approach. You'll ensure that our clients feel supported throughout the process, with the ultimate goal of resolving debts amicably.

Why This Role is Exciting:

Make a Difference: You’ll be working on the frontlines of financial problem-solving, turning around delinquent accounts and contributing to healthier financial outcomes for our clients.

Skill Development: This position offers a unique blend of client interaction, strategy, negotiation, and financial analysis, setting the stage for both personal and professional growth.

Challenging and Rewarding: Every loan recovery presents a new challenge—if you thrive in an environment where no two days are the same and enjoy the satisfaction of closing tough cases, this role is for you.

Team Environment: Join a supportive team that values collaboration, celebrates wins, and helps you achieve your career goals.

What We’re Looking For:

Strong interpersonal and communication skills—someone who can build rapport, listen actively, and articulate solutions effectively.

Analytical thinker with an eye for detail—understanding each case’s unique aspects is crucial to finding the right path to resolution.

Negotiation and problem-solving skills—bringing both empathy and tenacity to help guide clients towards a sustainable solution.

Job Types: Full-time, Permanent

Benefits:

Additional leave

Company events

Promotion to permanent employee Schedule:

8 hour shift

Monday to Friday

Overtime

Supplemental Pay:

13th month salary

Bonus pay

Overtime pay

Performance bonus

Yearly bonus

Education:

Bachelor's (Required)

Experience:

Loan Collections: 3 years (Required)

Language:

English (Required)

Tagalog (Required)

Bikol (Required)

Location:

Bacacay (Preferred) Willingness to travel:

75% (Required)