Investment Services Manager (12 months fixed term contract) - HSBC Life

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region. Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC. Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures. We are currently seeking a high calibre professional to join our team as an Investment Services Manager (12 months fixed term contract). Principal Responsibilities

1. Partner with markets to execute customer-related activities effectively.
2. Engage with key stakeholders in Product, Risk, Compliance, and COO for Global Insurance customer management.
3. Lead the engagement, acquisition and retention of prospects and customers.
4. Develop and implement new propositions across markets.
5. Conduct market analysis to identify customer needs and competitor positioning.
6. Lead customer performance management for global insurance.
7. Identify opportunities to enhance customer experience and outcomes.
8. Utilize strong communication and presentation skills to influence all levels of the organization.
9. Apply strong analytical skills to translate customer insights into actionable strategies.
10. Demonstrate a proven ability to develop and implement customer initiatives that drive business growth and improve customer outcomes.