Vodafone UK/ Ireland - Customer Care- English Speakers

Job Description

Job Title: Customer Service Representative (Hybrid) Location: Cairo, Egypt Company: Vodafone UK and Ireland Job Type: Full-time About the Role: Are you passionate about delivering exceptional customer service? Vodafone UK and Ireland is looking for a dedicated Customer Service Representative to join our dynamic team in Cairo, Egypt. This hybrid role offers the perfect blend of remote and in-office work, providing flexibility and a supportive work environment. Key Responsibilities:

• Provide outstanding customer service to Vodafone UK and Ireland customers.
• Resolve customer inquiries and issues efficiently and effectively.
• Ensure customer satisfaction through proactive problem-solving and attention to detail.
• Communicate clearly and professionally with customers via phone. 

Job Requirements

• Fluency in English is a must.
• Strong interpersonal and communication skills.
• No previous customer service experience required – we value your potential!
• Ability to handle customer inquiries and resolve issues promptly.
• Excellent problem-solving abilities and keen attention to detail.
• Graduates, dropouts and gap year students are welcome to apply.
• Residents of Cairo or Alexandria, or those willing to relocate, are encouraged to apply.

Why Join Us?

• Be part of a global leader in telecommunications.
• Enjoy a hybrid work model that offers flexibility and work-life balance.
• Grow your career with opportunities for advancement and professional development.
• Work in a supportive and inclusive environment.