Operations Manager (Fitness Club)
تفاصيل الوظيفة
The Operations Manager is responsible for overseeing and providing day to day direction in all aspects of management of the club facilities. He or she needs to manage and continuously develop all aspects of the club's business, and in conjunction with the Top Management, have a clear vision for the club's strategic direction. Implements and monitors the Operations, sales, customer service monitors and quality of the services, and ensures maximum member and guest satisfaction
DETAILED ROLES & RESPONSIBILITIES
Management
- Responsible for providing a clear operational direction for all divisions
- To ensure all staff are working effectively together to deliver high service levels to members and guests.
- To guide and assist the Management in the development of the club's short and long-term objectives, as laid down in the Annual Plan.
- Evaluate structure, procedures, concepts and manage the development of plans for improvement. - Ensure program work within company policies and procedures.
- Assess training needs staff and ensures staff participation in training programs.
- Handle all staff related issue.
- Staff evaluation (KPI). - Driving program team to achieve Monthly targets.
- Control Overall Revenue Lines of the program. Sales and Marketing
- Work closely with the Sales and Marketing team to ensure alignment of brand strategy and the execution of marketing campaign & activities.
- Achieve Sales and Retention targets as set by the management.
**Salary**: QAR5,000.00 - QAR10,000.00 per month
Ability to Commute:
- Doha (required)
Ability to Relocate:
- Doha: Relocate before starting work (required)
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