Claims Specialist
تفاصيل الوظيفة
We are inviting applications for the role of Claims Specialist!• Setting up Binding Authority contract with Contractual rules and aggregate limits on DUA tool • Completing a Bordereau Questionnaire by mapping the bordereaux with relevant reporting standard using the DUA schema questionnaire • Review of errors/ breaches and perform data enrichments within the DUA system • Setting up Submissions, Processing of bookings, Endorsements, Renewals • Reconciliation of the Premium and Claim amounts with the signing present on Syndicate and Commercial applications • Logging of data quality issues into the query log. • Working with the onshore team regarding a quality control review of issues as part of an onshore escalation process to underwriters • Bordereaux standardization and Financial Reconciliation for monthly BDX spreadsheets • Exposure to London Market (Syndicate & Company) is a must • Knowledge of P&C, Specialty, Reinsurance, Claims and Underwriting services • Working as per the TAT and SLA agreed for the business • Maintaining customer’s services and Quality standards by adhering to client procedures and process requirements • Manage team of 10-15 staff as per given service level targets • Monitoring submissions of the monthly Bordereaux and chasing up any that are late • Leading weekly/monthly/quarterly discussions on operations with client UW and company stakeholders. • Understanding of risks faced by the function and the controls in place to manage and mitigate the risks • Ensuring clarity around priorities and goals for the entire functional area • Ability to function effectively in a team environment exercising good judgment • Working with senior management and other peers for strategy development and execution planning • Root Cause Analysis on escalations received Qualifications we seek in you Minimum qualifications: • Graduate (in any discipline)• Relevant work experience for London Market Insurance • Should have wing to wing knowledge of the Underwriting lifecycle • Must demonstrate and foster customer focus, teamwork, accountability, initiative and innovation. • Fluent in English language- both written and oral • Preferred Qualifications • Any Graduate (Preferred - BSc/B Com)• Knowledge of Binding Authority/ Delegated Authority Business for Coverholder • Good Knowledge of MS Office, MRC, MRCE and Bordereaux. • Provide technical support and bordereau processing assistance to other members of the team • Be experienced in a technical insurance role, such as account handling, wordings or underwriting, is essential • Be experienced in producing Binding Authority MRC Slips & Endorsements from scratch • Excellent knowledge of binders process • Very good problem solving skills & attention to detail. • Ability to accurately interpret and compile information from a variety of sources and systems Preferred qualifications: • Insurance domain awareness • Good knowledge of MS Office • Preferred with certification on one of the streams i.e. CII London i.e. ALMI, FIT or Cert CII or equivalent or AINS, CPCU certification • Knowledge of Bureau/Non Bureau market • Knowledge of Binder, Lineslip and Consortium Processing • Exposure to Reinsurance Market and it's types such as Prop and Non prop • Exposure to Treaty and Fac Reinsurance
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