Customer Relationship Management (CRM) Manager - Wind Industry
تفاصيل الوظيفة
Are you passionate about customer success and renewable energy? Speed Team Infra Pvt Ltd, a trusted leader in renewable energy solutions, is looking for an experienced Customer Relationship Management (CRM) Manager to join our team in Tenkasi, Tamil Nadu. This exciting role is your chance to make a meaningful impact in the wind energy sector while fostering strong customer relationships and driving satisfaction. About the Role: As the CRM Manager, you’ll be the face of our company for our valued customers, ensuring their needs are met with excellence. You’ll leverage your expertise in the wind energy industry to build relationships, drive customer loyalty, and align solutions with business goals. Key Responsibilities: ✔️ Build and maintain strong, long-term relationships with key customers. ✔️ Drive customer satisfaction and retention strategies tailored to the wind industry. ✔️ Manage and optimize CRM systems to track customer interactions and trends. ✔️ Collaborate with sales, technical, and operations teams to ensure seamless service delivery. ✔️ Stay updated on industry trends, policies, and technological advancements in renewable energy. Who We’re Looking For: Education: Bachelor’s degree in business administration, Renewable Energy, Engineering, or a related field (MBA is a plus). Experience:
- 5-8 years in customer relationship management or related roles.
- At least 3 years in the wind energy or renewable energy sector.
- ️ Technical Expertise: Familiarity with wind turbine operations and CRM tools.
- Strong communication and interpersonal skills.
- Analytical mindset and data-driven decision-making.
- Proven problem-solving and project management abilities.
- Collaborative team player with a customer-first approach.
- Must have the ability and interest to travel throughout India
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